Counter Sales Representative

Summary:
The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking.

This role requires flexibility and adaptability to meet the varying needs of the branch. You will be responsible for counter sales, assisting in warehouse operations, and serving as a non-CDL backup driver for deliveries, ensuring seamless support across all functions.

The position's schedule is Monday to Friday from 7AM to 4PM with the weekends OFF!

What You'll Do:

• Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
• Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
• Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
• Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
• Stay informed and educated on product knowledge
• Assist inside sales as needed
• Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
• Load and unload vehicles with materials for delivery to various customers, ensuring accuracy and efficiency in handling products.
• Make timely deliveries to branches and customers as required, maintaining a professional and courteous demeanor.
• Follow Department of Transportation (DOT), local and state driving laws and regulations
• Perform other duties as assigned

What You'll Need

• High School Diploma or GED 
• 2+ years of customer service, sales, or electrical distribution experience preferred 
• Previous branch experience preferred
• In lieu of experience, must attend company driver training
• Must have a valid Driver’s License
• Must be at least 21 years of age
• Must pass a pre-employment and annual review of their Motor Vehicle Record
• Must obtain verification of non-expired medical certificate as required by law within 60 days of hire
• Must not have had a suspended drivers’ license for a traffic accident/violation within the past 3 years
• Must not have any at fault accidents in the past 3 years

Knowledge, Skills and Abilities

• Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred 
• Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred 
• Familiarity with automated order entry systems & PCs running Windows-based software preferred 
• Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups 
• Strong written and verbal communication skills 
• Good team player 
• Strong organizational skills 
• Ability to work efficiently and meet tight deadlines 
• Ability to type on a computer keyboard 
• Great attitude
• Desire to improve electrical product knowledge

Physical Demands:

• Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%
• Walk: Must be able to move about inside/outside office or work location - Constantly – at least 51%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Constantly – at least 51%
• Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Constantly – at least 51%
• Up to 25 pounds - Frequently – 21% to 50%
• Up to 50 pounds - Occasionally – up to 20%

Working Environment:

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
• Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%
• Handles or works with potentially dangerous equipment - Occasionally – up to 20%
• Travels to offsite locations - Occasionally – up to 20%
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For the state of Colorado only, the pay is $17.00 to $24.50, depending upon qualifications, experience, and other considerations permitted by law. Commission/Bonus Plan: Branch Pool Plan

Disclaimer:
“Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”

#CATL

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.