Lead Branch Manager

Are you looking for an opportunity to widen your enhance your leadership reach, evolve your remit and make an impact across a number of branches?  

If so, our Lead Branch Manager role is exactly what you could be looking for!

In this role you will support the Area Branch Manager in leading the team and managing daily operations to achieve growth and enhance customer satisfaction within the Exeter Branch and ad hoc support across the Region supporting the Area Branch Manager.
 

The Benefits of a Career with Rexel: 

• Bonus Scheme 
• Company Car Scheme
• Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) 
  • You can also buy and sell holiday each year 
  • Enhanced parental leave 
• Support & Development: Extensive learning opportunities from day one. 
• Health & Wellbeing: Private Medical Insurance/Free virtual GP service, Healthy Mind Champions, and more! 
• Perks: Contributory pension scheme and life assurance, Staff discounts, exclusive holiday offers and free financial support and education 

Reporting to the Area Branch Manager, you’ll support branch performance by coaching and motivating the team, overseeing day-to-day operations, and ensuring compliance with company and health & safety standards.

You’ll monitor key metrics (quote conversion, overrides, inventory) to drive improvements, manage customer accounts, pricing and terms to protect profitability, and resolve operational or customer issues.

You’ll identify training needs, support promotional activity, work closely with supply chain and finance, and prepare regular performance reports — stepping in for the Area Branch Manager as required.

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success as an Lead Branch Manager include: 

Drives Results: Consistently achieving results, even under tough circumstances
Holding Accountability: Holds self and others accountable to meet commitments  
Drive Engagement: Creating a climate where people are motivated to do their best to help the organisation meets its objectives
Develops Others: Developing people to meet both their career goals and organisations goals
Courage & Risk Taking: stepping up to address difficult issues, saying what needs to be said
Financial Acumen: Interpreting and applying understanding of key financial indicators to make better business decisions
Curious: Seeking new ways to grow and be challenged using formal & informal learning channels
 

What we are looking for:

• To succeed in this role, you must have strong negotiation and communication skills to effectively engage with customers and stakeholders.
• You should be proficient in team development and training facilitation to enhance team capabilities.
• An excellent customer service orientation with a focus on building long-term relationships is essential, along with a solid understanding of inventory management practices and stock control.
• Strong organisational skills are necessary to manage daily operations and prioritise tasks effectively.
• Additionally, you should be able to collaborate cross-functionally with various departments to achieve branch objectives and possess analytical skills to interpret performance data and drive informed decision-making.

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.