Manager Benefits Administration

We are looking for an Manager Benefits Administration to join our Rexel team in Dallas, TX! (Hybrid)

Summary:

Manager Benefits Administration is a hands-on leader responsible for the day-to-day administration and compliance of Rexel USA’s health and welfare and leave programs. Actively manages annual enrollment, daily operations, vendor relationships, employee communications, and benefits technology. Builds and maintains practical policies, procedures, and controls aligned with ERISA and all applicable regulations. Partners with the VP, Total Rewards on strategy and plan design while personally executing key deliverables. Leads and works alongside the team to deliver accurate, timely, and customer-focused benefits services.

What You'll Do:

• Administer health & welfare and leave programs (medical, dental, vision, life/AD&D, disability, voluntary benefits, EAP, wellness; FMLA, state leaves, ADA with Employee Relations), including eligibility, enrollments, changes, and terminations
• Manage benefits data in HRIS and benefits platforms; validate file feeds/EDI, reconcile payroll deductions, and resolves vendor discrepancies.
• Partner day-to-day with Payroll to resolve deductions, arrears, retro adjustments, and imputed income issues.
• Lead Open Enrollment from planning through execution: configure/test systems, build plans/rates, set eligibility rules and EOI workflows, draft communications, and monitor vendor transmissions.
• Create and deliver OE and ongoing communications and trainings (guides, FAQs, webinars, presentations, intranet content) and respond to employee questions.
• Oversee and conduct new hire and acquisition benefits orientations and provide one-on-one guidance on plan options, costs, and coverage.
• Review invoices, reconcile monthly billing, and monitor fees and funding (HSA/HRA/FSA) and stop-loss. Maintain benefits calendars, SOPs/SLAs, and controls; identifies gaps and implements process improvements.
• Oversee COBRA, QMCSO/NMCSO, Medicare Creditable Coverage notices, and dependent eligibility verification.
• Execute compliance activities for ERISA, IRS, DOL, ACA (1094/1095), COBRA, HIPAA Privacy/Security, Section 125, MHPAEA, USERRA, SBCs, and state leave laws.
• Support the review and filing of required notices and reports (Form 5500, SARs, SBCs, ACA, etc.) and run nondiscrimination testing (Section 125).
• Draft, update, and publish plan documents, SPDs, SMMs, policies, and employee communications; coordinate revisions with Legal/Compliance.
• Serve as primary day-to-day contact for vendors/TPAs, brokers/consultants, and stop-loss; drive SLAs, implementations, plan changes, issue resolution, and renewals.
• Lead and participate in audits (financial, operational, HIPAA, SOC/TPA); address findings and maintain audit-ready files.
• Manage privacy/security for benefits data; maintain BAAs and monitor vendor HIPAA/data protection compliance.
• Contribute to plan design, pricing, and contributions; support RFPs, benchmarking, market checks, and financial analysis.
• Review and analyze reporting on costs, utilization, claims, Rx, wellness participation, and leave metrics; surface insights and actions.
• Provide support to employees and HR on eligibility, claims, appeals, QLEs, and leaves; escalate and advocate with carriers/TPAs as needed.
• Coordinate individual leave cases with TPAs and managers; ensure FMLA/state compliance, support ADA interactive process, and manage return-to-work.
• Supports benefits workstreams for M&A: due diligence, plan comparisons, transition plans, data migration, and employee communications.
• Implement new programs/technology (well-being, point solutions, transparency); manage timelines, testing, and change management.
• Maintain intranet/portal content, FAQs, and self-service tools; monitor and reduce ticket volume.
• Partner closely with VP Total Rewards, HR, Payroll, Legal and Finance on daily operations, budgets, and projects.
• Train HR and managers; create practical job aids and playbooks.
• Produce recurring reports on enrollment, costs, leaves, wellness, and compliance; support budgeting and forecasting with actionable recommendations.

Job Duties Disclaimer:

The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.

What You'll Need

• 4 Year / Bachelor's Degree
• Human Resources, Business, Finance, or related field; or equivalent experience.

Experience:

• Minimum 6 years of progressive benefits experience administering health and welfare plans and leave programs with strong knowledge of ERISA, IRS, COBRA, HIPAA, ACA, FMLA, ADA, Section 125, Medicare, Social Security, Form 5500, DOL requirements, and applicable state leave and insurance laws.
• Minimum 2 years in a leadership role managing benefits operations or a team.
• Experience with benefits technology/HRIS and file management; strong Excel/reporting skills.
• Experience with ACA reporting, nondiscrimination testing, and HIPAA privacy/security.
• Retirement plan administration exposure advantageous; ability to partner on 401(k) governance, audits, and communications.

Certificates, Licenses, Registrations:

• Certifications preferred: CEBS, CBP, SHRM-CP/SHRM-SCP, or PHR/SPHR.

Knowledge, Skills & Abilities

• Strong vendor management, project management, and change management skills; experience running RFPs and implementations.
• Exceptional communication and customer service skills with the ability to explain complex concepts clearly.
• Analytical mindset with financial acumen; experience with plan budgeting, forecasting, and cost/benefit analysis.
• Ability to handle confidential information with discretion and comply with privacy/security practices.
• Comfortable operating in a fast-paced, deadline-driven environment with multiple priorities.
• Occasional travel for vendor meetings, OE events, or acquisitions as needed.

Physical Demands:

• Sit: Must be able to remain in a stationary position - Constantly – at least 51%
• Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
• Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%

Weight and Force Demands:

• Up to 10 pounds - Constantly – at least 51%

Working Environment:

• Travels to offsite locations - Occasionally – up to 20%

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.